(no subject)

[jfb]

Outsourcing the drive-through:

Pull off Interstate 55 near Cape Girardeau, Mo., and into the drive-through lane of a McDonald's next to the highway and you'll get fast, friendly service, even though the person taking your order is not in the restaurant - or even in Missouri.

The order taker is in a call center in Colorado Springs, more than 900 miles away, connected to the customer and to the workers preparing the food by high-speed data lines.

You can also place an order from your table, if you don't feel like going all the way to the counter.

Comments

[dusty-chenille.livejournal.com]

Placing orders from the table? Yikes... new depths in laziness.

Actually I was in a very quaint old fashioned hamburger joint once where each table had an old rotary dial phone on the wall beside it. You just picked it up and gave your order to the kitchen!

[rollerboogie.livejournal.com]

Why does this make me want to cry?

[jfb.livejournal.com]

Maybe because you really want a Filet-O-Fish but the one you brought home with you is all the way over in the kitchen?

[michaelpop.livejournal.com]

mmm, filet-o-fish. am i alone in my love for them?

[greyaenigma.livejournal.com]

Damnit, now I want a filet-o-fish.

Now that they have all this fancy technology, I wonder if anyone will invest in a decent speaker/microphone system.

[tombking.livejournal.com]

Now all you need is remote controlled kitchens.